iammichael

Want help? Ask the Gurus!

February 3 2010, 9:02am

Okay, today marks the launch of an exciting new experiment – and hopefully permanent addition to the .eduGuru web site. We all have a lot of resources at our disposal in our day to day job, and we want you to consider us among them. So, to kick this off, note the new button in the navigation bar for “Ask the Gurus.”

The Ask the Gurus page is set up so you can send a question to us. This message will go to the entire .eduGuru staff, and will allow one or more of us to answer your question and give you some feedback that you’ll hopefully find helpful. This might be a question about which CMS to use, a good content strategy, or an opinion on a landing page design. Then, once a month or so we’ll feature some of the best questions we get in a post for everyone. You can opt out of that if you’d rather not share your question, or if you want to share the question but remain anonymous, you can do that to. We just ask a couple things:

We’re happy to help out and lend advice, but we aren’t a consulting firm. As such, we ask that you help us by observing the “use, don’t abuse” rule. The simpler your questions are, the more quickly we’ll be able to get back with you. We don’t know what kind of volume to expect yet since this is brand new, so be patient if it takes us a little while to answer you. If you want this to become a permanent component of the .eduGuru site, please, USE IT! That’s how we’ll know how successful it is. Understand that just because you say we can share your question doesn’t mean that we will. If you appreciate the tool, please let us know! We want to find ways to better serve our audience in 2010, and if you think this is a good way of doing it (or not), your feedback will help us direct our efforts.

Down the road, besides monthly posts, we’re also considering building a “knowledge base” of sorts out of the questions and answers that are produced as a result of this little experiment. We’ll be watching how this whole thing works out. We hope you like it and find it helpful!

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